Airwallex Merchants Can Now Hand Their Disputes to Guzco
Hey Payments Fanatic!
What happens after a payment goes wrong?
For many online merchants, the answer is still a support agent chasing tracking numbers to fight a chargeback before the deadline runs out.
That’s the job Guzco wants to take over. The Dutch startup has partnered with Airwallex to automate dispute handling for e-commerce merchants using the Airwallex platform.
Merchants can hand their dispute management to Guzco, which gathers evidence from their online shop, carrier and warehouse, and files the case before the deadline.
That last part is what caught my attention. The evidence that wins a dispute rarely sits in the payment system. It sits with the courier and in the warehouse. Connecting those pieces is where most of the manual work happens.
It’s also the second time in two weeks that disputes have shown up in my intros. Last week, Klarna brought dispute management to Mollie’s 350,000+ merchants.
To me, that says something about where payment platforms are competing: less on the moment of payment, and more on everything that happens after it.
So, would you trust software to fight your chargebacks for you?
In the meantime, here’s what else is happening in payments today👇
See you on Monday!
Cheers,
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INSIGHTS
💡 Paddle: The Age of AI-Native Building: From Launching Software to Building Global Businesses. Paddle is hosting a virtual launch event exploring how AI is reshaping software development, growth, distribution, pricing and monetization. Speakers include Andrew Davies, Chief Innovation Officer at Paddle, Elena Verna of Lovable, and other industry leaders discussing AI-native business models, agent-driven discovery and the economics of AI products. The event will also introduce the Paddle AI Toolkit, featuring the Paddle Plugin, Docs MCP, Billing MCP and Agent Skills, designed to help developers integrate billing workflows, run localized pricing experiments and take AI-powered products global. Explore the event here

NEWS
🇺🇸 Guzco partners with Airwallex to automate merchant dispute handling. Ecommerce merchants on Airwallex can hand disputes to Guzco, which collects evidence from the shop, carrier and warehouse and files cases before deadlines. Rollout details have not been disclosed.
🇦🇷 Pomelo's Abdul Assal on closing the gap between global networks and local card programmes. Pomelo Global Card lets businesses launch card programmes in more than 150 countries through one integration, funded in dollars and stablecoins. Pomelo handles issuing, processing, compliance and chargebacks.
🇸🇬 Singapore FinTech Association accepts stablecoin membership payments through Triple-A. Members and applicants can pay fees from a digital wallet, with Triple-A converting payments to SGD and settling to the association. Stablecoins sit alongside existing payment methods.
🇱🇹 Genome launches Visa and Mastercard acceptance for online merchants. The Lithuanian e-money institution offers a hosted payment page or host-to-host integration, with settlement in EUR, USD or GBP as early as the next business day. Apple Pay and Google Pay support is planned.
🇬🇧 BVNK lets businesses pay out from stablecoin balances to local bank accounts. Payouts are live in 11 currencies, including MXN, BRL, PHP and EUR, via API or the BVNK portal. The service integrates with Mastercard Move, and more than 40 currencies are planned for 2027.
🇵🇱 Bank Millennium adds instalments to BLIK Pay Later. Purchases over PLN300 can be split into 3, 6 or 12 monthly instalments at checkout or later in the app, at 14.5% annual interest and with no arrangement fee.
🇪🇪 Creditstar Group launches the Monefit credit card in Estonia. The group's first card carries a fixed 20% annual interest rate and no application, monthly or annual fees. Approved customers receive a virtual Mastercard straight away, with a physical card on request.
💡 Coinbase Q3 2026: $718.7M Profit, but Investment Gains Tell a Different Story. Coinbase reported $1.216B in revenue, down 35% YoY, and net income of $718.7M. However, nearly all of that profit came from gains on crypto investments, with adjusted net income falling to $77.7M. Beyond the headline figures, prediction markets surpassed $200M in annualized revenue, USDC balances reached a record $22B, and subscriptions and services accounted for 49% of net revenue. The results highlight Coinbase’s shift towards an “Everything Exchange” spanning trading, stablecoins, subscriptions and prediction markets. Read the full Q3 earnings analysis here

🇲🇽 Decathlon adds Kueski Pay in Mexico through dLocal. Customers can now use the buy now, pay later option at Decathlon ahead of El Buen Fin. dLocal expects Mexico's BNPL digital commerce volumes to reach $4B this year.
🇿🇦 Standard Bank integrates Kinexys by J.P. Morgan. Standard Bank's corporate and investment banking unit will use the Blockchain Deposit Account network for faster payments, with opportunities to pilot near real-time cross-border and intra-group settlement. The unit operates in 21 African countries.
🇪🇸 Ecommpay partners with Getnet to connect merchants to Bizum in Spain. Merchants using Ecommpay can reach the Spanish mobile payment scheme directly through Getnet's acquiring infrastructure with a single integration. Bizum has more than 30 million users and processes over 3.4 million transactions a day.
🇺🇸 Visa adds Western Union's USDPT stablecoin to its settlement network. Visa and eligible partners can now settle VisaNet obligations in USDPT, issued on Solana by Anchorage Digital Bank. The firms also set up a framework to consider other Anchorage-issued stablecoins.
🇲🇺 Payment Options partners with Tribe Payments for acquirer processing. The Singapore-headquartered payment facilitator will use Tribe's platform for direct card acquiring across Asia-Pacific and CEMEA, starting in Mauritius. Payment Options is also exploring Tribe's SoftPOS.
🇸🇬 DBS PayLah! adds Alipay and Weixin Pay merchant QR payments in China. More than 3 million users can now pay at more than 100 million merchants across mainland China with no extra transaction fees. The wallet already supported UnionPay QR payments there.
🇸🇬 UOB expands payment options for customers travelling to China. The bank will add an updated UnionPay card and QR code payments in its TMRW app by end-2026, covering more than 100 million merchant locations in China. The card carries zero foreign exchange fees worldwide.
🌏 Samsung Wallet adds ShopeePay QR payments in Singapore and Vietnam. Samsung Pay is also now accepted at Shopee checkout, with Malaysia to follow in the coming months. Users pay through NETS QR in Singapore and VietQR in Vietnam.
🌍 Travelex launches in-store money transfers with Western Union in the UK and Netherlands. The service is rolling out to 124 Asda Travel Money stores and 39 Travelex stores, with transfers to more than 200 countries and territories via bank deposit, mobile wallet or cash pickup.
🌍 UEFA renews its Ant Group partnership through EURO 2028. Extending the tie-up into a tenth year, Ant Group becomes the tournament's official payment, wealth management and health assistant partner, with brands including Alipay+, Antom and WorldFirst.
🌎 EBANX payment volume for Eneba in Latin America rises 138% YoY. The digital games marketplace accepts local methods including Pix, SPEI, OXXO Pay and Nequi across eight Latin American markets through EBANX. The partnership began in 2023.
POST OF THE DAY
💡 Stripe is worth more than PayPal, Block and Adyen combined. A new ranking of the world's 20 most valuable payment processors in 2026, based on data from Multiples, puts Stripe at the top with a 159B valuation, ahead of PayPal (47B), Block (46B) and Adyen (29B). Beyond the top four, Checkout. com ranks seventh at $12B, making it one of the most valuable privately held payment processors, alongside Airwallex at $11B. The Netherlands also punches above its weight, with Adyen (4th) and Mollie (11th) both in the global top 20. The key takeaway: software-led payment companies are reshaping an industry once dominated by traditional acquirers. See the full ranking here
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